Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website located at evolva.ai and any services provided by Evolva AI FZE LLC (“Company”, “we”, “our”, or “us”), a company registered in the Sharjah Publishing City Free Zone, United Arab Emirates (License No. 4414683.01).

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services

Evolva AI provides custom artificial intelligence software development services, including but not limited to: AI agent development, content automation systems, marketing AI solutions, software customization, and related consulting services.

Specific terms for individual projects or services are governed by separate agreements between the Company and the client.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Evolva AI FZE LLC or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Intellectual property rights for custom software developed for clients are governed by the specific project agreement between the Company and the client.

4. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Infringe upon the rights of any third party.
• Restrict or inhibit any other person from using the website.
• Attempt to gain unauthorized access to any part of the website or its systems.
• Introduce any viruses, malware, or other harmful material.

5. Confidentiality

Any confidential information shared between Evolva AI and its clients during the course of a project is subject to confidentiality obligations as outlined in the respective project agreement. We do not disclose client identities or project details without explicit consent.

6. Payment Terms

Payment terms for our services are specified in individual project agreements. Unless otherwise agreed in writing:

• Invoices are payable within 14 days of issuance.
• All fees are quoted in the currency specified in the project agreement.
• Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

We quote and charge in US dollars, unless your agreement names another currency.

Card payments are handled by Stripe, our payment provider. Your card details go straight to Stripe. We never see them and we never store them.

7. Refunds

Our ongoing services are paid for one service period at a time, before that period starts.

If you have paid for a period and we have not started work on it yet, write to us and we refund it in full.

Once we have started work on a period, we do not refund that period, because the work is already being done. You can still stop before the next one.

If we fail to deliver what we agreed for a period, tell us. We either fix it or refund the part we did not deliver. Which of the two happens is your choice.

Refunds go back to the card or account you paid from. We start them within 5 working days of agreeing to one. Your bank usually needs another 5 to 10 days to show the money.

8. Cancelling

You can stop at any time. Write to oleg@evolva.ai and say you want to stop.

If you tell us before your next period starts, you are not charged for it. The period you already paid for runs to its end, and we keep working through it.

There is no fee for stopping and no minimum number of periods, unless your own agreement with us says otherwise.

Custom software projects work differently. They are ended under the agreement signed for that project, and you pay for the work already done.

9. Problems With a Charge

If a charge looks wrong, email oleg@evolva.ai before you contact your bank. We answer within 5 working days, and if the charge was our mistake we refund it. Almost every problem is solved faster this way.

If you do raise the charge with your bank instead, we will give the bank a copy of your agreement, our invoices, and a record of the work we delivered.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Evolva AI FZE LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

11. Warranties and Disclaimers

This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not warrant that the website will be uninterrupted, error free, or free of viruses or other harmful components. We make no representations about the accuracy or completeness of the content on this website.

12. Indemnification

You agree to indemnify and hold harmless Evolva AI FZE LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses arising out of your use of our website or services or your violation of these Terms.

13. Termination

We reserve the right to terminate or suspend your access to our website at any time, without prior notice, for any reason, including breach of these Terms.

Termination of service engagements is governed by the specific project agreement in place between the Company and the client.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the regulations of the Sharjah Publishing City Free Zone Authority.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Emirate of Sharjah, United Arab Emirates, unless an alternative dispute resolution mechanism is agreed upon in writing.

15. Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

17. Contact

If you have any questions about these Terms, please contact us at:

Evolva AI FZE LLC
Business Centre, Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
Email: oleg@evolva.ai